US delivery
For current physical-product checkout
Help and support
Frequently asked questions.
Current answers about finding resources, physical orders, digital access, delivery, returns, tracking, and payment.
$5.99
Standard shipping below $30
Contact first
Before returning a physical item
How do I find the right resource?
Use the topic links in the main navigation for tantrums, sibling conflict, screen time, potty learning, and speech and development. You can also browse the parenting guides or start with the free Starter Kit.
Where do you currently ship physical products?
The production physical-product checkout is currently configured for delivery within the United States. International shipping addresses are not currently accepted. Digital resources do not require shipping.
How much is shipping?
Standard shipping is currently $5.99. Eligible physical orders from $30 receive free standard shipping. The method and charge shown in the final checkout summary apply to the order.
Read complete delivery informationWhen will a physical order arrive?
Timing depends on the product, fulfillment location, carrier, and destination. Use the estimate shown with the product or order confirmation when one is provided. Momentures does not publish one worldwide estimate for every order.
Will I receive tracking information?
When tracking is available, it is sent to the email address used for the order. A carrier may take time to display its first scan. Contact Momentures if the tracking remains unclear or the promised delivery time has passed.
Can one order arrive in separate packages?
Yes. Products fulfilled from different locations may arrive separately. Available tracking updates should identify the package they cover.
How do returns and refunds work?
Contact Momentures within 60 days of receiving an eligible physical item and wait for approval before sending anything back. Keep the item, original packaging, and proof of purchase. Digital, personalized, hygiene-sensitive, and other excluded items have additional limits.
Read the complete returns and refunds policyWhich payment methods are available?
Momentures supports PayPal and card payment through its active checkout providers. Prices are currently processed in US dollars. The checkout screen shows the methods available for the specific order.
Read payment informationHow are digital products delivered?
The product or access page explains the delivery method for each digital resource. Some free resources are available immediately on an access page, with email used as a backup. Paid-product delivery follows the confirmation shown for that product.
What should I include in a support request?
For an order question, include the order number, email address used at checkout, and a concise description of the issue. Never include a full card number, security code, or account password.
Operational answers checked against the production store configuration on 4 August 2026.
