Privacy Policy

1. Privacy at Momentures

Momentures is responsible for the personal information described in this policy. We provide practical parenting resources, digital products, and a limited range of physical products. This policy explains what information we collect, where it comes from, why we use it, when service providers handle it, and the choices available to you.

You can contact us at info@momentures.com or by writing to Momentures, 1222 F Ave SE, Unit B, Hickory, NC 28602, United States.

2. Who this policy covers

This policy applies to adults who visit the Momentures website, submit a form, join an optional email list, create or use a customer account, place an order, download a resource, or contact us. Momentures resources may concern children and family life, but website forms, purchases, accounts, and marketing signups are for adults.

If you use Momentures for or with another adult in your household, please share this policy with them when appropriate.

3. Information we collect

Depending on how you use Momentures, we may collect:

• account and order details, such as an adult customer's name, email address, billing address, delivery address, country, and order reference;
• billing and transaction information, such as the amount, currency, payment status, payment-provider reference, refunds, and limited payment metadata made available to us, but not complete payment-card details submitted through hosted checkout;
• information needed for tax, accounting, or legal records where required;
• customer-service messages, form submissions, and information you choose to send us;
• marketing choices, consent records, unsubscribe status, and email engagement information where available;
• customer access, download, and delivery records;
• IP address, device type, browser type, approximate location derived from technical information, pages viewed, referring pages, and other website-usage information;
• cookie and preference information, including your analytics choice; and
• security, fraud-prevention, error, and abuse signals.

This information comes from you, from your use of the website or store, and from service providers involved in checkout, payment, account access, delivery, fraud prevention, analytics, email, support, physical fulfillment, security, or backups.

Please provide only information that is relevant to your request. Do not send complete payment-card details by email or through a Momentures contact form.

5. How we use information

We use personal information as reasonably necessary to:

• provide free and purchased resources;
• process orders, confirm payment status, calculate applicable taxes, and keep transaction records;
• create, maintain, and secure customer access;
• deliver files and physical orders;
• answer questions and provide customer support;
• correct delivery problems and handle cancellations, returns, and refunds;
• send service, access, receipt, security, and other transactional messages;
• send optional marketing when you have chosen to receive it;
• remember privacy and website preferences;
• prevent fraud, credential sharing, misuse, and security incidents;
• understand and improve the website and resources when analytics is permitted; and
• meet accounting, tax, legal, and regulatory obligations and protect legal rights.

We do not use identifiable information about a child for these purposes because we do not request or intentionally store it.

6. Orders, accounts, and digital delivery

When you buy a digital product, Momentures and its store services use the order and account information needed to confirm the transaction, provide protected customer access, deliver the product, support later access, prevent misuse, and handle a refund. Download and access records may be used to help resolve delivery issues and protect the household license that accompanies a purchase.

For physical orders, we use delivery details to arrange fulfillment, provide updates, and address delivery or return questions. Order records may be retained when needed for accounting, tax, fraud prevention, refunds, disputes, or legal compliance.

7. Transactional and marketing email

Transactional messages are messages needed to provide something you requested or purchased. They may include a requested resource, order confirmation, receipt, account or download access, security notice, service update, return or refund message, or response to a question. You may receive these messages even if you do not choose optional marketing.

Marketing email is optional. When you choose it, Momentures may send parenting resources, product information, or related news. Marketing messages identify Momentures, include our contact information and postal address, and provide a working unsubscribe link. You can unsubscribe at any time. Unsubscribing from marketing does not stop necessary transactional messages, and we may retain enough information to honor your unsubscribe choice.

8. Cookies and analytics

Momentures uses cookies or similar storage for essential functions such as checkout, customer access, security, fraud prevention, load balancing, and remembering privacy choices. These functions may operate when they are necessary to provide the website or a service you requested.

Non-essential analytics are currently disabled. Google Analytics, Jetpack Stats, Independent Analytics, WooCommerce Analytics, and other non-essential measurement services are not active on the public website. Continuing to browse is not treated as consent.

If Momentures introduces non-essential analytics later, those services will remain off unless you make an affirmative analytics choice. Accept and reject choices will be presented with equal clarity, you will be able to change the choice through the site's privacy controls, and a supported Global Privacy Control signal will keep non-essential analytics off. This policy will be updated if the implementation materially changes.

Your browser settings may also let you block or delete cookies, although blocking essential storage can affect checkout, account access, or saved preferences.

9. Services that process information

The processor categories that may handle information for Momentures include website hosting and content management, checkout and customer access, hosted payment, physical commerce and fulfillment, email delivery and marketing, forms and integrations, spam prevention, analytics, customer support, security, and backups.

Services used for these functions include WordPress and the website host; SureCart for digital checkout and customer access; WooCommerce for remaining physical commerce; Automattic services, including Jetpack and Akismet; Google Analytics and Independent Analytics when you opt in; FluentSMTP and the connected email-delivery service; Sendy for optional marketing email; Bit Integrations for connected form workflows; and Printful where it fulfills a physical order. Security and backup providers may also process limited technical or stored information as needed to protect or restore the service.

The payment method and payment provider shown during checkout control the payment transaction. Momentures does not ask you to send payment credentials through email or a general website form. These services have their own terms and privacy notices for activities they control.

We may also disclose information when reasonably necessary to comply with law, respond to lawful process, protect a person's safety, prevent fraud or abuse, or establish, exercise, or defend legal rights. If the business or relevant assets are reorganized or transferred, information may be handled as part of that transaction subject to applicable law.

10. International transfers

Momentures is located in the United States, and its website and service providers may process information in the United States and other countries. Those countries may have privacy laws that differ from the laws where you live.

Where applicable law requires a safeguard for international transfers, the relevant service provider's contractual transfer terms or another lawful transfer mechanism will apply. The availability and details of a safeguard can depend on the service, the countries involved, and the governing law. Contact us if you would like available information about a transfer connected with your information.

11. Retention

We retain information only for as long as reasonably needed for the purpose for which it was collected and for legitimate follow-on needs. The retention criteria include whether an account or customer relationship remains active; whether access or support is still being provided; the nature and sensitivity of the information; accounting, tax, consumer-protection, and recordkeeping duties; fraud and security needs; unsubscribe or privacy preferences that must continue to be honored; backup cycles; and applicable limitation periods or disputes.

When information is no longer needed, we delete it, anonymize it, or allow it to expire under the relevant system's normal deletion and backup cycle. A limited record may be kept when required by law or needed to document a transaction, honor an unsubscribe or deletion request, prevent fraud, resolve a dispute, or protect legal rights.

12. Your choices and privacy rights

You can choose whether to receive marketing and can unsubscribe through a marketing email. Non-essential analytics are currently disabled, so no analytics choice is required. If analytics controls are introduced later, you will be able to use them to make or change your choice. You can also update information available in your customer account.

Depending on where you live and subject to legal conditions and exceptions, your rights may include asking for access to personal information, a copy of it, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about disclosures. You may also have the right to complain to a privacy or data-protection authority.

To exercise your rights, email info@momentures.com. Describe what you are requesting and provide enough information for us to locate the relevant records. We may need to verify your identity and authority before acting. We will not discriminate against you for exercising a privacy right. Some information may be retained or withheld where law allows or requires it, including for tax records, fraud prevention, active disputes, or the rights of another person.

13. California privacy and browser signals

California residents may have rights to know, access, correct, or delete certain personal information and to receive information about certain disclosures. They may also have a right to opt out if a use is treated as a sale or sharing under California law. You may contact info@momentures.com to make a California privacy request. We may verify the request as permitted by law, and an authorized agent may be required to provide proof of authority.

For this California online-tracking disclosure, non-essential analytics are disabled. Some analytics disclosures can be treated as a sale or sharing under California law even when no money changes hands. If Momentures introduces a use that requires an additional California notice or opt-out method, we will provide it before that use.

Global Privacy Control is a browser signal that can communicate an opt-out preference. When a supported browser sends a Global Privacy Control signal, Momentures treats it as a request to keep non-essential analytics off for that browser. Because non-essential analytics are currently disabled, the signal does not need to activate a separate website control. We do not treat the signal, browser settings, or continued browsing as consent.

14. Security

Momentures uses reasonable administrative, technical, and organizational safeguards appropriate to the information and service involved. These include HTTPS for website connections, hosted payment handling, access controls, updates, backups, and measures intended to detect or reduce misuse. No website, transmission, or storage method can be guaranteed completely secure.

Protect your account and download links, use a strong and unique password where a password is required, and do not share access credentials. Report suspected phishing, unauthorized access, or payment concerns to info@momentures.com.

15. Changes to this policy

We may update this policy when our services, practices, or legal duties change. The revised policy will show a new revision date. If a change materially affects how we use information already collected, we will provide additional notice or seek consent when applicable law requires it. Earlier transactions remain subject to rights that cannot lawfully be removed by a later policy change.